99pkr Privacy Policy Last Updated: June 2026

1. Introduction & Scope

This Privacy Policy ("Policy") is published by 99pkr ("we", "us", "the Platform") and applies to all personal information collected through https://99pkr.org and any related services, communications or support channels.

This Policy should be read alongside the 99pkr Terms & Conditions, which govern your use of the platform generally. By creating a 99pkr account or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the data practices it describes.

We take our obligation to Pakistani users seriously. The 99pkr platform serves players located in Pakistan, and this Policy reflects our commitment to protecting your personal information with the same care we apply to your account funds and gameplay experience.

2. Information We Collect

99pkr collects personal information in the following categories:

2.1 Registration & Identity Data. When you create a 99pkr account, we collect your name, Pakistani mobile number, date of birth, chosen username and password (stored as a one-way hash). If KYC verification is requested, we will also collect a copy of your government-issued identification document (e.g., CNIC).

2.2 Financial Data. We collect transaction records including deposit amounts, withdrawal requests, payment method details (e.g., JazzCash mobile number, bank account details for HBL, UBL, Meezan Bank or Bank Alfalah transfers), and account balance history. We do not store full payment card numbers on our servers.

2.3 Betting & Gaming Activity. We collect records of all bets placed, casino games played, slots sessions, bonus usage and any other platform activity associated with your account. This data is used for account management, fraud prevention, responsible gaming monitoring and dispute resolution.

2.4 Technical & Device Data. We automatically collect certain technical information when you access 99pkr, including your IP address, browser type and version, device type and operating system, referring URL, and timestamps of access. This data is used for security monitoring, platform optimisation and fraud detection.

2.5 Communications Data. If you contact 99pkr support via live chat, email or support ticket, we retain records of those communications for quality assurance, dispute resolution and regulatory compliance purposes.

3. How We Collect Information

99pkr collects personal information through the following means:

• Directly from you — during account registration, KYC submission, deposit and withdrawal requests, support interactions and any other direct input on the platform
• Automatically — through cookies, server logs and similar tracking technologies as you navigate and use the 99pkr platform
• From third parties — from payment processors (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah) when processing transactions; from identity verification service providers when conducting KYC checks; and from fraud prevention services

4. How We Use Your Information

99pkr uses the personal information we collect for the following purposes:

• To create, maintain and manage your account, including processing deposits, withdrawals and bonuses
• To verify your identity and age in compliance with our Terms & Conditions and applicable KYC requirements
• To process and settle bets, casino game rounds and any other wagering activity
• To detect, investigate and prevent fraud, money laundering, multi-accounting and other prohibited conduct
• To monitor responsible gaming indicators and apply account restrictions where required
• To respond to support queries and resolve disputes
• To send transactional communications regarding your account (e.g., deposit confirmations, withdrawal status updates, security alerts)
• To send promotional communications where you have opted in or where permitted by applicable law
• To comply with legal and regulatory obligations, including responding to lawful requests from authorities
• To improve the 99pkr platform through analysis of aggregated, anonymised usage data

5. Sharing Your Information

99pkr does not sell your personal data. We share personal information only in the following circumstances:

5.1 Payment Processors. When you make a deposit or withdrawal, relevant payment data is shared with the applicable payment provider (JazzCash, Easypaisa, HBL, UBL, Meezan Bank or Bank Alfalah) to process the transaction. These providers are contractually bound to handle your data securely and in accordance with applicable data protection standards.

5.2 Identity Verification Providers. Where KYC verification is required, identity documents and related data may be shared with third-party verification service providers for the sole purpose of confirming your identity. Such providers are bound by confidentiality obligations.

5.3 Fraud & Security Services. Technical and account data may be shared with fraud prevention and cybersecurity service providers to detect and prevent fraudulent activity on the platform.

5.4 Legal Obligations. We may disclose personal information to law enforcement, regulatory authorities or courts where required to do so by applicable law, a court order, or other lawful process. In such cases, we will disclose only the minimum information required to satisfy the obligation.

5.5 Business Transfers. In the event of a merger, acquisition, restructuring or sale of assets involving 99pkr, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer where reasonably practicable.

6. Data Retention

99pkr retains personal data for as long as your account remains active and for a period thereafter as required by applicable legal, regulatory or anti-money laundering obligations. Transaction and betting records are typically retained for a minimum of five (5) years following account closure in order to comply with financial record-keeping requirements.

Where data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 99pkr will delete or anonymise the data in a secure manner.

7. Data Security

99pkr implements a range of technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and our servers
• Encryption of sensitive data fields (including passwords, which are stored as salted hashes and never in plaintext) within our databases
• Role-based access controls limiting staff access to personal data to those with a legitimate operational need
• Regular security assessments and vulnerability testing of the platform infrastructure
• Activity logging and anomaly detection for unauthorised access attempts

While 99pkr applies industry-standard security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you believe your account has been compromised, contact 99pkr support immediately.

8. Cookies & Tracking Technologies

99pkr uses cookies and similar tracking technologies to operate the platform, remember your preferences and analyse usage patterns. The categories of cookies we use include:

• Essential cookies — required for the platform to function correctly, including maintaining your logged-in session and security tokens. These cannot be disabled.
• Functional cookies — used to remember your preferences such as language settings, preferred deposit method and display options.
• Analytics cookies — used to collect anonymised data about how users navigate and use the platform, enabling us to identify areas for improvement. This data is aggregated and not linked to individual identities.
• Security cookies — used to detect and prevent fraud and to enforce account security, including monitoring for suspicious login patterns.

You may disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 99pkr platform.

9. Your Rights

Subject to applicable law, you have the following rights regarding the personal data 99pkr holds about you:

• Right of Access — You may request a copy of the personal data 99pkr holds about you
• Right of Rectification — You may request that inaccurate or incomplete personal data be corrected
• Right of Erasure — You may request deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to any applicable legal retention obligations
• Right to Restrict Processing — In certain circumstances you may request that we restrict the processing of your personal data
• Right to Object — Where processing is based on legitimate interests, you may object to that processing
• Right to Withdraw Consent — Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact the 99pkr support team. We will respond to verified requests within a reasonable timeframe. Note that exercising certain rights (e.g., data erasure) may require account closure, and that legal retention obligations may prevent the immediate deletion of certain records.

10. Minors

99pkr does not knowingly collect personal data from individuals under the age of 18. The platform is strictly intended for adult users. If we determine that a user is under 18, their account will be suspended and their personal data will be handled in accordance with our age verification and account closure procedures. If you have reason to believe a minor has registered a 99pkr account, please contact our support team immediately.

11. Third-Party Services

The 99pkr platform may integrate with third-party services including payment processors, live casino game providers and analytics tools. When you interact with these services (for example, by playing a live dealer game streamed by a third-party studio), those providers may process your data in accordance with their own privacy policies. 99pkr is not responsible for the data practices of third-party service providers beyond our contractual arrangements with them. We recommend reviewing the privacy practices of any third-party provider whose services you use in connection with the 99pkr platform.

12. Changes to This Policy

99pkr may update this Privacy Policy from time to time to reflect changes in our data practices, applicable legal requirements or platform features. Where material changes are made, we will notify registered users via their registered mobile number or by a prominent notice on the platform before the changes take effect. The date of the most recent revision is displayed at the top of this page. Continued use of 99pkr following notification of an updated Policy constitutes acceptance of the revised terms.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by 99pkr, please contact our support team. We are available 24/7 and aim to respond to all privacy-related enquiries promptly.

Email: [email protected]

Live chat is also available directly on the 99pkr platform for faster responses. When contacting us regarding a privacy matter, please include your registered username and a description of your request so we can locate your account and respond accurately.

This Privacy Policy was last reviewed and updated in June 2026.